Refund Policy

Our commitment to customer satisfaction and service excellence

1. General Policy

Godspeed Technologies offers refunds only for critical enterprise services under specific circumstances. Our SaaS applications and other digital services are non-refundable once the service has been rendered or accessed.

2. Enterprise Services Refunds

For critical enterprise services, refunds may be considered in the following cases:

  • Service failure due to technical issues on our end
  • Inability to deliver the promised service specifications
  • Significant service interruptions affecting business operations
  • Contractual obligations not met by Godspeed Technologies

3. Non-Refundable Services

The following services are strictly non-refundable:

  • All SaaS applications and digital services
  • Services that have been fully rendered or accessed
  • Subscription-based services after the service period has begun
  • Custom development work that has been completed
  • Training and consulting services that have been delivered

4. Refund Process

To request a refund for eligible enterprise services:

  1. Submit a formal refund request through our enterprise support channel
  2. Provide detailed documentation of the service issue
  3. Include relevant contract and service agreement details
  4. Wait for our review and response (typically within 5-10 business days)

5. Service Credits

In cases where a refund is not applicable, we may offer service credits or alternative solutions at our discretion.

6. Changes to Refund Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website.